FAQ Category: Retainers

Retainers are non-refundable.

Make sure to use your hours before they expire! Hours don’t roll over, but not to worry—you’ll have either 3 months or an entire year to use your hours depending on which plan you sign up for.

If you sign up for an annual retainer, it will automatically renew one year from the date you originally signed up. If you sign up for a quarterly retainer, it will automatically renew every 3 months from the date you signed up.

You can use your retainer for HTML, WordPress or design services on any number of sites.

You don’t need to make a long-term commitment to sign up for a retainer! Just let us know if you’d like to cancel before your retainer renews and we’ll make sure you don’t get billed again.

Having a retainer will allow you to send over your Figma or Sketch files and have us get started right away. Instead of going through the proposal process or taking valuable time to quote every task and get your approval, we can go ahead and get to work as soon as we receive your request.

Retainers offer tremendous savings on HTML and WordPress coding as well as design. You can save as much as $25 per hour or 40%!

After managing websites for the last 10+ years, we designed our hosting plans to include everything we consider absolutely essential to your website health, continuity, uptime, security, site speed, and more. With a free site transfer and set up in 1 business day or less, you can sit back, relax, and rest easy knowing that your website is in the very capable hands of our expert development team. Email us to learn more and sign up.

Yes! We’re happy to help with HTML or WordPress projects regardless of whether or not we coded it originally.